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Have you been a victim of online crime?

Top Ten Tips if You Have Been Defamed on the Internet

Defamation on the Internet or Cyber-libel, as it is sometimes called, is when someone has posted or emailed something that is untrue and damaging about you on the internet. The internet has created the easy ability for almost anybody to communicate with almost anyone. This ability has a dark side – the average person’s reputation or a small business’s hard-earned goodwill can be harmed in a serious way.

Unfortunately, cyber-libel is becoming more common. In the past, only famous people had libel and slander issues. Today, it is the common person who must deal with this issue. For example, a disgruntled consumer, an angry ex-spouse, a competitor, or a peddler of gossip can now “vent” their frustrations about their victim cheaply, easily, and seemingly anonymously.A Google search of the victim’s name usually reveals the poisonous words for anyone that is interested.

The harm to reputation and character is real. A malicious customer review by a competitor could destroy a small business. A false accusation of adultery on a social networking site could destroy a marriage. An allegation that someone is a “crook” could be read by a potential employer or business partner.

I have seen many internet defamation cases during my career as an internet lawyer. I have decided to list my Top Ten Tips for dealing with this growing problem. Please do not take this as legal advice. Each person’s case is different and different laws apply to each jurisdiction. Some tips may work for some situations and may be harmful in others. The tips are meant to give you ideas for consideration and cannot be a substitute for sound legal advice based on your own particular situation.

1. Act Fast
One must act fast in dealing with the defamatory statements. Mark Twain said “a lie can travel around the world while the truth is putting its shoes on”. This statement is more true today than it ever was. A person’s reputation can be destroyed if remedial steps are not taken promptly. With defamation on the internet, the defamatory postings usually persist for many years and potentially forever.

Believing that the posting will simply “go away” or be forgotten is, in most cases, unrealistic. The longer the posting is online, the greater the harm. If fast action is taken it may be possible to have the defamation removed before it is picked up by the search engines.

Putting out the fire before it spreads is crucial. There are also important legal deadlines that have to be met (called a limitation period) if a case can proceed in court.

2. Get Expert Help
It is important to get expert advice from a qualified lawyer. Internet libel law is a complicated area of the law. There are tricky limitation periods, multi-jurisdictional issues, technological pitfalls with the way search engines work, and technical and legal issues surrounding anonymity. Moreover, not everything that is insulting or hurtful will constitute defamation. An experienced defamation attorney will be able to quickly advise you if you have a case and the best way of proceeding. A public relations expert can help you with managing the damage.

A competent search engine optimizer can help you determine the scope of the damage and ways of potentially burying the defamation. A brief meeting with an experienced defamation lawyer from the outset can avoid many problems, limit the damage, and save money in the long run.

3. Determine the Parties.
With internet defamation there are usually many different parties that play a role in the dissemination of the libellous speech. There is the poster – the person who actually wrote the defamatory words. There is the internet service provider that hosts the defamation. There may be other parties to the dissemination such as search engines and other pages that link to the posting. Identifying the proper parties is crucial to attacking the problem. Free online tools such aswww.betterwhois.com can help identify the parties.

4. Determine the Scope of the Defamation.
Another crucial item to determine is the scope of the defamation. How wide is the defamation? Is it something that is available to a few people such as an ephemeral ‘status update’ on Facebook, or is it something that is available on a public website where anyone who ‘Googles’ your name can find it?

A few searches with the major search engines can usually determine how wide the defamation is. At the very least, search for how many hyperlinks there are to the posting (i.e. http://www.google.com/advanced_search). Also, try to determine the site’s link popularity (i.e. Pagerank). A search using the exact defamatory words should also be done to determine if the defamatory words are repeated on different internet sites.

How long the defamation has been online is also important to determine the extent of the damage. As a general rule, the shorter something is online, the less damage it has caused. In many cases it is easy to determine the length that a posting has been online from the posting itself – i.e. the posting itself has a date on it.

In other cases it is not so easy. Fortunately there are independent ways of determining if something was online at a particular date.
For example: a search of Google’s cache can reveal whether the defamatory content was online several weeks ago.
Doing a Google search for “Toronto Internet Lawyer” resulted in the below result with a link to “Cached”.

Clicking on the “Cached” link reveals a copy of a page that Google copied a few days to a few weeks prior to the live search.

If the defamatory content does not appear on the page when Google copied it into its cache then it is safe to assume that the defamatory content is relatively recent.

Another excellent snapshot tool is the Wayback Machine (http://www.archive.org/web/web.php). This tool will crawl the web and maintain copies of how different sites looked at different intervals of time. The tool is not exhaustive and does have some limitations but it is worth searching.

Understanding the scope of the defamation is crucial to determining the best course of action.

5. Preserve the Evidence
Proving that the defamation occurred is very important. Unfortunately this is often overlooked. The defamation may be removed but you may still be entitled to sue for damages that you have suffered.

It is highly recommended that an independent person print all the postings, search engine results, and any other pages that could be relevant, including evidence that confirms the identity of the poster. If you are unsure if it is relevant then it does not hurt to include it. The same pages should also be saved in electronic form, as sometimes the printout is different from the screen display. Ideally, the independent party should then swear an affidavit/statutory declaration that he printed and saved the evidence. A copy of the printouts and a disk of the electronic evidence should be attached to the affidavit. A video of the evidence is also helpful.

Where an affidavit or an independent person is not immediately possible then the victim should printout and download the evidence until a proper affidavit can be made.

6. Consider Ignoring It
After getting legal advice about the strength of your case, and understanding the scope of the defamation the best approach in some situations may be to simply ignore the defamation. In some cases responding to the defamation may actually amplify the defamation. Truth is always a defence to defamation and in a case where the person who made the libellous comments strongly believes that they are true, it may be wise to let the fire die out. Threatening to sue someone who honestly believes that they are telling the truth may backfire. A lawsuit or the threat of a lawsuit will give the person a new opportunity to repeat the defamatory words.

Ignoring it usually the best choice when the scope of the libel is very limited – i.e. very few people could actually read the libel. This is often the case where a large business has been defamed by a blogger.

Ignoring the defamation should be done only after a thorough understanding of the scope of the defamation and the relative strength of your case. In many cases, ignoring the defamation will only allow the lies to spread and increase the damage. If the posting is on a popular website then it is likely that the problem will only grow and the defamation will persist online for many years. Nonetheless, in some unique situations ignoring the defamation may be the best approach. The judgment of an experienced internet lawyer can be of assistance.

7. Consider a Refutation
In many cases the best way to combat bad speech is with good speech. This may involve creating a website to compete with the defamatory website and posting your version of the facts. A refutation must be done wisely. A refutation done improperly could lead to “flame wars” or could even raise the search engine rankings of the defamatory page.

In some cases, it may be wise to submit a comment in the same forum where the defamation was posted. A refutation posted on the same page as the original defamation should never repeat the victim’s name on that same page. Doing so will make that page rank a little bit better in the search engines for a search of the victim’s name and have the opposite of the desired effect. A well written refutation could neutralize the sting of a libellous internet posting.

CAUTION: If you are considering writing a response to an online posting. Be aware that by posting on the same website that publishes the defamatory content, you may be binding yourself to that website’s terms of use. Most term’s of use agreements have a limitation of liability clause that prevent users of the site from suing the website for defamation.

8. Consider Burying It
If the page cannot be found in the first page of the major search engines when your name (and variations thereof) is searched, then the defamatory posting’s sting is usually limited. In some cases it may be worthwhile to simply create or promote websites in such a way that rank higher when your name is searched than the defamatory content. This approach makes especially good sense for businesses as the new pages could be used to market the business and improve the businesses on-line reputation. For individuals creating profiles on sites such as Facebook, My Space, Twitter, Blogger, and WordPress could cause the offending site to drop dramatically in the search engines.

In some cases, where the defamatory content appears on a popular site then it may be very difficult and expensive to outrank that site. A competent search engine optimizer (SEO) should be consulted. There are a growing number of companies that specialize in “Online Reputation Management”. People should do their due diligence before hiring a reputation management company.

9. Cease and Desist Notice
A cease and desist letter sent to all relevant parties often has the effect of having the posting removed and obtaining valuable information about the scope of the defamation. Many website owners do not want to spend thousands of dollars defending a lawsuit because of one of their users. Some simply opt to remove the content promptly upon receipt of a demand letter from a defamation lawyer. Others choose to fight. The location of the website’s operator is also relevant. Certain internet service providers enjoy some immunity from defamation actions under US law. The law is substantially different in Canada.

A cease and desist letter is highly recommended in Ontario for all internet postings before a lawsuit is started. It is highly advisable that the notice comply with the Libel and Slander Act (Ontario) and be served personally on all parties. It is also advisable in some situations that the cease and desist letter demand a retraction and/or an apology.

In many cases a cease and desist letter, sent on behalf of the victim by an experienced and reputable defamation lawyer can put the matter to a quick and inexpensive end.

10. Sue
Starting a lawsuit may be the only option available. It is a last resort. I often tell my clients that litigation is like chemotherapy. You don’t want to go through it unless you absolutely have to!

Litigation can be expensive, uncertain, and emotionally draining. Having said that, the damage to someone’s reputation on the internet could be more expensive and emotionally draining than a lawsuit.

In some rare and exceptional cases the defamation may be criminal. If that is the case then a police complaint should be made at your local police station.

When litigation is inevitable, an experienced internet defamation lawyer can help a victim of defamation navigate the legal and technological minefield of internet defamation litigation to a successful outcome.

http://zvulony.ca/2012/articles/defa...eled-internet/
 
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A Guide to a Successful Interview with a Lawyer

This guide will help you prepare for your interview with a lawyer. A little preparation will make your interview successful.

Introduction

This guide describes four steps to take before you see a lawyer. Whether you are paying for your lawyer or receiving free legal advice, it is to your advantage to be prepared to make the best use of the time you spend with your lawyer.

If you have formally retained a lawyer, every moment spent with him or her is billable time. Therefore, you don’t want to spend valuable time with your lawyer searching for information or documents when you should be focusing on the important legal aspects of your case.

If you are receiving free legal advice, it is likely that your time with a lawyer will be limited. Generally, “pro bono” appointments are of thirty-minute duration. Therefore, it is important that you have all of your pertinent information organized in a fashion that will allow you and your lawyer to make optimal use of this limited time.

If you follow the four steps in this guide, you will be well prepared and know what to expect when you meet your lawyer. This will help you to make good use of your time and be in a better position to understand your rights.

Step 1 : Fill out the Information Sheet

Fill out the Information Sheet at the end of this guide. Take it with you to the interview.

If there are other important names and addresses that the lawyer should be aware of, put them in too. If your problem has a file or case number, include that as well. Please print or type.

Step 2: Prepare your Document List

Take all letters and documents about your legal problem with you to the interview. If you are in doubt about an item, bring it anyway. Next, put the documents in order according to their dates.

Fill out the Document List at the end of this information. You can use it to list the documents you have.

What if some of the documents are in a package? If some of the documents are in a package, leave them in the package. An example of this would be a package prepared by the Tribunal under the Employment and Assistance Act. Leave the documents the way they are arranged in the package and do a separate Document List for the package. If you have little Post-It notes, put the number of the document on a Post-It note. Attach the Post-It note to each document so that it corresponds to the Document List.

Step 3: Prepare your written statement

Write out your story in chronological point form. This is your written statement. Put in all the facts that you consider important. Be specific as to the dates and who said what.

When you write out your story, it should not be more than two pages. This will force you to focus on the important matters.

Take the written statement with you to the interview. It will help refresh your memory when you are talking to the lawyer.

If you have questions you want to ask the lawyer, write them out and take them with you. It’s easy to forget the questions if you don’t write them down. The lawyer will want to know all the details.

The lawyer will want to know:

Exact dates, if possible.

Who said what to whom – the exact words, not a summary.

Who was present during conversations and how long the conversations lasted. (or texts/PM's/emails/posts)

Important: The lawyer needs to know all the details, good and bad, about your case. If you are completely frank, the lawyer will be in the best position to handle your problem and advise you on the same.

Step 4: Going to the interview

There are four “S’s” to a successful interview with a lawyer: slow, straight forward, specific, and systematic .

1. Slow

People tend to talk too fast in a lawyer interview. This is natural. Many of us are nervous when we have to see a lawyer. We want to tell all. Think about it this way: hearing your story is like eating dinner. If the lawyer is eating too fast, he or she won’t be able to digest it properly.

If you tell your story slowly, this gives the lawyer time to digest and understand your story. If you talk slowly, you give the lawyer time to ask questions. You will avoid missing important facts. The better prepared you are for the interview, the better advice the lawyer can give you.

2. Straightforward

All of us want to be seen in a good light. When we talk to other people, we usually try to emphasize the favourable things about ourselves. There is nothing wrong with this. It helps us all get along.

However, when you’re talking to a lawyer, things are different. You need to give the lawyer both the good information and the bad information. If you did something wrong, admit it to the lawyer. It will most likely be brought to his/her attention later anyway, by the opposing party.

The lawyer needs to know the good and the bad information at the beginning. That will help the lawyer to give you good advice and save time and possibly money in the long run. Unless the lawyer knows everything, he or she cannot give you good advice.

Always be straightforward. Answer the questions directly. Remember, many of the questions the lawyer will ask require simple answers. The simple, straightforward answer is best.

3. Specific

We all tend to talk in generalities. This person is good. That motion picture is terrific! However, such generalities are not useful when you are dealing with the law. Law requires specific information. If you are asked a question such as: “On what date did this happen?”, it is best to give a specific date, e.g., March 15, 2006. If you can’t be specific, be as specific as possible. “It happened the week of March 12, 2006.” Do not summarize conversations. Instead, tell the lawyer, “Mr. Jones said…and then I said…” Repeat the exact words that were said. The more straightforward you are in the interview, the better advice the lawyer can give you.

4. Systematic

When you are telling your story to the lawyer, tell it in chronological order. You cannot tell everything at once.

Keep your story in chronological order. Do not skip about from one time period to another.

If you have papers and documents, get them in order before you go to see the lawyer. It is a waste of your time to spend several minutes looking for one letter in a pile of letters.

Conclusion

Fill out the Information Sheet and take it with you.

Fill out the Document List and take it with you.

Write out your story before you go to the lawyer. If you have questions to ask the lawyer, write them down before you go. That way, you won’t forget them.

When you meet with the lawyer, remember to be slow, straightforward, specific and systematic.

See webpage for Sample Information Sheet and Document List.

http://accessprobono.ca/sites/defaul...h-a-Lawyer.pdf
 
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Ontario Law Society Referral Service

New Law Society Referral Service

The Law Society Referral Service (LSRS), known for the past 40 years as the Lawyer Referral Service (LRS), has been filling an important community need by connecting lawyers and people looking for assistance with a legal matter.

Now, in response to growing public demand, the Law Society has expanded its referral service to include paralegals as well as lawyers.

When you call the LSRS, we will provide you with the name of a lawyer or licensed paralegal who will provide a free consultation of up to 30 minutes to help you determine your rights and options.

If you need a licensed paralegal or a lawyer – for anything from a traffic ticket to buying your first home – but don’t know where to find one, the Law Society Referral Service (LSRS) can help.

The new LSRS will also include number of service enhancements that ensure members of the public will have even greater access to legal service providers.

And with the Internet increasingly playing a role in making justice more widely accessible, we are pleased to introduce a feature on our website that makes it possible for more people to obtain referrals online.

You can access the service by calling 1-800-268-8326 or 416-947-3330 (within the GTA) or by accessing our on-line request form.

LAW SOCIETY REFERRAL SERVICE (LSRS) - FREQUENTLY ASKED QUESTIONS

When is the service available? The service is available from 9 am to 5 pm Monday to Friday.

Is there a cost to the service? No. The phone call, the referral process, and your initial consultation of up to 30 minutes are all free. However consultation is meant to help you determine your rights and options. You should not expect a lawyer or paralegal to do any free work during this time — that is not the purpose of the LSRS. However, you could certainly ask during the consultation what it might cost to have your legal work done.

How do I access the service? For on-line requests, click here; or by telephone at 1-800-268-8326 or 416-947-3330 (within the GTA). This number can be dialed from any private phone in Ontario. We regret that we cannot accommodate walk-in visitors.

I am in a crisis. Can I still use the LSRS? Definitely. However, please read the following carefully:

When you call the LSRS, we give you a referral number and a lawyer or paralegal's phone number. You then phone that legal professional's office, leave a number where you can be reached, and wait to be contacted within three business days to arrange for your consultation.

If you cannot wait at least three days for an initial consultation, or if it would be a problem for you to leave a call-back number for the lawyer or paralegal, please let us know these facts when you call the LSRS. In this situation we can provide you with the names and numbers of three members that you can try to contact. Please note that we do not provide a referral number in this instance.


What are the benefits of the LSRS? The LSRS will help you find a lawyer or paralegal who practises in the area of law that meets your needs. The service can also help you find a legal professional who meets specific requirements, such as speaking a certain language, or accepting Legal Aid certificates.

Law Society members participating in the LSRS will offer you up to a half-hour free consultation. This consultation may be over the phone or in person; the choice is up to the lawyer. During this time, you can ask:

How the law applies to your situation
How to use the law to solve your legal problem
How long the legal work may take
How much the lawyer or paralegal would charge to help you
After the consultation, you can decide if you want to hire the legal professional to work for you.


What happens when I call the LSRS? When you call the Law Society Referral Service, a Client Service Representative will answer your call and ask you some questions:
Where in Ontario do you want the legal professional to be located?
What do you want the lawyer or paralegal to do for you?
Are you planning to apply for Legal Aid? The Law Society Referral Service is available to Legal Aid clients, but some legal professionals do not take Legal Aid cases.
The Client Service Representative can also assist you with your special needs — for instance, finding someone who speaks a certain language, or who has a wheelchair accessible office.


When your needs are clear, you will be given a referral number and the name and telephone number of a lawyer or paralegal.

Call the legal professional's office and leave your name, your phone number and the referral number. Be sure to tell them you received their name from the Law Society Referral Service. Someone will call you back within three business days to arrange the free consultation.


My consultation with a legal professional has been set up. What do I do now? The lawyer or paralegal needs to hear your story. What happened? Why do you want to hire someone?

You can prepare for your conversation with a legal professional in the following ways:

Think about what you are going to say. Plan to explain your situation clearly and simply, starting from the beginning.
Gather together any papers that are important. Although the lawyer or paralegal will not review your documents during the consultation (since that is considered legal work), you may wish to have them with you in case you decide to hire the legal professional.
When you speak to the legal professional, talk openly. The lawyer or paralegal needs to know details — and sometimes even very personal information — in order to understand how the law applies to you.
During your conversation with the legal professional, you may want to write down a few notes. This may help later, when you are trying to remember exactly what he or she said.
The purpose of the consultation is to give you information about how the law applies to you. It is also a chance to find out more about this lawyer or paralegal. By the end of the consultation, you should know more about your legal options and how much it would cost to hire this person to work for you.


I asked the Law Society Referral Service to give me the name of a legal professional. We met, but I didn't feel comfortable. I would like to find someone else to work for me. Can I? Yes, definitely. You are under no obligation to use the lawyer or paralegal whose name you got from the Law Society Referral Service. (Note: the Law Society Referral Service does not offer second referrals for the same legal issue. In other words, you may not use the LSRS referral process to get a second opinion on the same issue from a different legal professional.)

I have a simple legal problem and would like a legal professional to write a letter for me. Can a lawyer or paralegal do this during my free half-hour consultation? No. During the half-hour consultation, the legal professional's job is to discuss your legal situation and explain your options. The lawyer or paralegal cannot write letters for you, or prepare other documents as part of the consultation, since this is considered legal work. You can use the Law Society Referral Service to help you find a lawyer or paralegal. Then you can discuss how much it would cost to get your legal work done for you.

http://www.lsuc.on.ca/faq.aspx?id=2147486372
 
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Ontario Legal Resources

The Ontario Bar Association

The Law Society of Upper Canada

Pro Bono Law Ontario

Mosaic Multilingual Legal PublicationsCanadian Legal Informative Institute

Canadian Legal Informative Institute


Legal Definitions


http://www.irwinlaw.com/
http://www.duhaime.org/LegalDictionary.aspx
http://www.legalglossary.ca/dictionary/index.asp

Law Depot

Create a Cease & Desist Letter


Toronto Police Special Victims Section

Toronto Police Service

Need Help Now
Help for people who have been involved in a self/peer exploitation incident ("sexting"). The site provides guidance on steps you can take to remove photos/videos off the internet, and how to report these incidents. It's designed for Youth but still applicable to us.

Stalking, Criminal Harassment and Cyberbullying
The script explains what stalking, criminal harassment, and cyberbullying are and how to stop them. Also available in Mandarin and Punjabi.
 
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Legal terms definitions:

Defamatory statement

• a communication that leads an ordinary person to think less of another person.
• causes harm by writing or saying something about a person that is not true and has a bad effect on that person’s reputation or causes other people to avoid the person

Harm is assumed in *defamation* cases once the circulation of the false and damaging information is proved.

Defamatory Libel:
  • Publishing material without lawful excuse that exposes anyone to hatred, contempt or ridicule.
  • Writing or speaking to others about a person giving false information and harming the person’s reputation or causing other people to avoid the person
  • Deliberate publication of defamatory lies which the publisher knows to be false.
  • character assassination
  • A criminal offence; malicious libel which of itself constitutes a breach of the peace or seriously or significantly injuring the reputation of another person.
  • A common law offence in which written and malicious defamation in regards to a person, known to be false, that is published and in likely to either disturb the peace or cause serious harm to the target's reputation.
  • The common law offence includes the elements of maliciousness; falsity of the information published, and that the transgressor knew the information to be false.

Thus libel is both a civil wrong (tort) and a criminal offence.

Malice
• a desire or intention to harm another or some other bad motive for causing harm
• to act with a bad or improper motive
• a desire to harm others or to see others suffer; extreme ill will or spite
• the intent, without just cause or reason, to commit a wrongful act that will result in harm to another.

Publication definition: Communication of the alleged defamatory statement to a third-party.

Justification defense: an explanation or defense that is accepted in law, a justification to a crime under section 34 of the Criminal Code generally available when a person reasonably apprehends a threat and responds in a reasonable manner.

Common Interest Privilege defense:
• A privilege which protects defamatory statements if made in good faith to an individual with an interest in the statement.
• A defence in defamation law.
• The common interest privilege protects otherwise defamatory statements made (1) in good faith, (2) on a subject in which the party communicating has an interest, or in reference to which he has, or honestly believes he has, a duty to a person having a corresponding interest or duty, (3) to a person who has such a corresponding interest.
• Two circumstances foreclose asserting the privilege: first, excessive publication, defined as publication to those with no common interest in the information communicated, or publication not reasonably calculated to protect or further the interest; and, second, publication with malice, which, within the context of the common interest privilege, is the equivalent of bad faith. While the defendant bears the burden of proving the elements of the common interest privilege, the burden of defeating the privilege by showing excessive publication or publication with malice lies with the plaintiff."

Fair Comment Defense:
  • a statement of opinion made without malice and based on true facts
  • a comment made which though defamatory, is not actionable as it is an opinion on a matter of public interest.
  • a defence to a claim alleging defamatory remarks.
  • a defence to an action of libel or slander that the words complained of are fair comment on a matter of public interest
  • There are matters on which the public has a legitimate interest or with which it is legitimately concerned and on such matters, it is desirable that all should be able to comment freely and even harshly, so long as they do so honestly and without malice.
  • Everyone is entitled to comment fairly on matters of public interest.
  • A comment is the subjective expression of opinion in the form of a deduction, inference, conclusion, criticism, judgment, remark or observation which is generally incapable of proof.
  • In order to be fair, it must be shown that the facts upon which the comment is based are truly stated and that the comment is an honest expression of the publisher’s opinion relating to those facts. Where a comment imputes evil, base or corrupt motives to a person, it must be shown that such imputations are warranted by, and could reasonably be drawn from those facts.
  • The comment must be made on a matter of public interest. It could be of public interest because of the importance of the person about whom the comment is made, or because of the event, occasion or circumstances that give rise to the opinion.
  • Everyone has a right to comment on matters of public interest provided he does so fairly and honestly and such comment, however severe, is not actionable.
  • In order to be successful, the defendants must meet the following criteria: the words objected to must be comment and not statement of fact; the comment must be fair; (and) the comment must be on a matter of public interest.
  • To be fair, a comment must be based on facts truly stated and must not contain imputations of corrupt or dishonourable motives on the person whose conduct is criticized, save insofar as such imputations are warranted by the facts.
  • Another necessary ingredient of the defence of fair comment is that the person making the statement must have an honest belief in the truth of the comment.
  • The onus is on (the Defendant) to prove that the statements were made honestly and fairly. In order to do so, he must satisfy both a subjective and objective test: subjective honesty of belief in the defamatory statement, that is, the comment is one which a fair minded person would honestly make on the facts proved; and objective fairness, in the sense that the comment is one which a person could honestly make on the basis of all the facts known to the defendant.
 
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I try to lead by example and not expect people to do things I haven't done myself.

Kudos to NOW Magazine for doing the right thing.

I recently contacted NOW and asked them to delete malicious defamatory comments containing links to industry blogs that further defamed industry members, that had been posted on a Sept. 2016 article criticizing review boards.

I received an immediate apology and the comments have been deleted and closed on that article.

Thank you NOW!
 
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