owners imput needed, gift certificates
When I was on my own, I never had a problem with gift certificates. I sold them; I collected; I did the work. The salon does have gift certificates though, and when people don't know exactly what gift to give (facial vs massage, etc), we encourage them to buy a salon gift certificate for an exact dollar amount. The salon owner pays us out for all of our visa transactions on Tuesdays (minus the merchant fees: 1.8% of total plus $.20 per transaction). Whenever I do a gift certificate that the salon had been paid on, they give me that money on Tuesday like all other monetary exchanges.When I took on a partner, things got a little more difficult, but we have been steadily working out all the details. If I do a gift certificate that my partner sold (or vice versa), we work it out at rent time. For instance this month I have done 2 half hour gcs of hers ($80), and she has done 2 of mine (totalling $135 in services). I will definitely be more responsible for rent this month. We decided to do things this way so that the recipient (remember, the recipient may not even be anyone you know... your 'client' bought the gift) is not limited in when they can book within the expiration policy. If I only work Thurs-sats, and they can only come in on Tuesday evenings, we are happy to book the appointment.I am the detail stickler on this. Once we did a package promo with an aesthetician who worked at the salon. I made all the special holiday gift certs, did the marketing campaign, etc. I collected all the monies. I put the money in a cash box & paid each of us out as we did the services, except I paid the aesthetician out up front. Mistake. She left. She was willing to honor her outstanding gcs (product purchase, facials at the client's home or hers, etc), even though she was 'in between' salons. To me, that's no problem. But the salon owner did not want to give out (refer out) her cell phone number. That opened up a big can of worms. The owner said they'd like to sell all gift certificates. that way they are responsible for holding monies & paying out to anyone doing the services, etc. Sounds good, IF you are starting out your policy that way. Then anyone who comes to work for you can agree or look elsewhere.I had a cow. A huge portion of my business is constant gift certificate promotion. I have always relied on my gift certificate sales to ease me through the lean moments. I was not willing to give this up, even though I would be getting paid for exactly what work I accomplished. It sounded too much like an employee/employer relationship to me. Yet, I am doing all of the marketing and laying the groundwork. My partner went along with me, as she usually lets me take the lead, as she says.To calm everyone's senses & meet everyone's needs, we compromised. I re-did ALL the gift certificates. They have my name (or my partner's), and are enclosed in a card that clearly states our policies to the recipient. The purchaser reads & signs a file card that has the same outline of policies, but also gives us their contact info if there's ever a problem that arises (I move, the gift cert goes unredeemed after expiration, etc, etc). This seemed to help everyone. We are constantly evolving in our business relationship.If you start out a new business, you might want to sell all the gift certificates, and pay out each one as the work is done. If you rent to MTs though, you are only renting the space & utilities. They get to run their own businesses as they see fit (and it might not be exactly in line with how you would do things).