Unfortunately the SMA’s secretary does have a very bad reputation for ignoring emails. However it is worth bearing in mind that the SMA was originally formed in response to the athletics governing bodies (BAF / UKA) pushing for a national register of sports massage practitioners who were sufficiently well qualified to work with elite athletes.
Also, as ‘sportstherapy’ pointed on the earlier thread SM Courses - who's the best?
Consequently, my impression is that most prospective employers will not be impressed by a level 3 qualification if there are level 4 candidates available. As another contributor pointed out in an earlier thread about the SMA,
Of course, if you are intending to be self-employed, then your clients will judge you by the quality of your treatment rather than by what is on your certificate. But if you are looking for employment, then I would recommend upgrading to a level 4 qualification; and I would also recommend looking for one which is externally validated (eg by BTEC) and which includes remedial techniques such as STR and MET. At present there seems to be a bit of a ‘power struggle’ between the GCMT and SMA, and there are certainly people in the GCMT who think that the SPS syllabus should be graded as level 3 rather than level 4.
It might also be worth reading the LSSM’s comparison of the BTEC and ITEC qualifications:
Alan