SlowAndEasy
Active Member
I find it annoying that I call at 9 am to book for 1pm and then I get asked to call back at 12 to confirm. Muse is close to my work and I often book between meetings, but I find it hard to step out of a meeting to find a quiet spot to confirm my appointment in an hour that I just confirmed three hours earlier
I would also find that annoying. If I book on the same day, why do I need to confirm? I actually made an appointment 2 hours in advance and did not have to call back to confirm. I guess 2 hours is their cutoff point. I also have many meetings during the day, so it's not always convenient nor possible to call back 1 hour before my appointment. But that is Muse's policy.