I agree as well. I have posted quite a few reviews between this board and the other, varying from good and bad. This is the first time I have ever had a response from the provider posted in the comments. It is insulting to my and everyone elses intelligence. Not to mention I did give her a yes recommendation.
I know bad publicity usually starts a buzz but this is ridiculous, read her response. It is obvious she is a high maintenance snob that has an unrealistic high opinion of herself.
I for one will treat this as Vegas. I took a gamble, I lost, now I am moving on to the next table. Good luck all.